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 ur multi-disciplinary Public Involvement Team has decades of experience in process development and implementation, facilitation and mediation, strategic communications, media management, graphic and web design, and technical writing.
Our toolbox of skills and experience allows us to tailor
the process to meet your specific needs.
We know that public involvement is not “one size fits all”—that to be successful we must consider the goals, internal and external expectations and complexity of each project. Our toolbox of skills and experience help us tailor the process to meet your specific needs. We are responsive, creative, and are able to adapt to meet the ever-changing project environment to help ensure that issues are addressed and projects stay on time and on budget.
Our work reflects the Core Values of the International Association of Public Participation (IAP2). Our fundamental approach to a project is to:
- Be proactive
- Assist clients in identifying issues and articulating messages.
- Provide both short- and long-term strategic guidance.
- Accurately frame and communicate significant information.
- Satisfy citizens' demands to be involved in decisions that directly affect them.
- Engage citizens and clients in a structured, solution-oriented process.
- Provide a zone of safety for dialogue and negotiation.
- Address issues as part of the process, rather than untimely surprises.
- Work with clients to discern whether public involvement or public relations is the right approach.
- Help ensure projects are completed on time and within budget.
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Process Development
 Effective public involvement and community outreach require thinking strategically and working collaboratively to develop a process that meets project and constituency needs. The strategy should be flexible enough to adapt to project changes or unexpected challenges. We work with our clients to create an action plan to align public involvement with project objectives and outcomes.
- Washington County Public Involvement Process Review
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Program Design
 Once the background information is in hand, we work with the client to tailor a public involvement program to meet project goals and objectives. Program design can include community outreach, agency coordination, public process strategies, developing and maintaining partnerships, and building consensus.
- NW Lake Road
- Port of Chehalis Comprehensive Plan Update
- Section 30 Subarea Plan
- WSU Master Plan Update
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Program Implementation
 Strategic public involvement planning doesn't end once a public process and a program are identified. Successful public involvement efforts respond to the client and the community for the project's duration, with mid-course adjustments to be sure the project finishes with optimal public involvement—on time and budget.
- City of Camas Comprehensive Plan Update
- Port of Kennewick Clover Island
- Captain William Clark Park at Cottonwood Beach
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Facilitation
 All meetings need facilitation to be efficient and productive and to meet client and public expectations. For projects with diverse constituencies, good meeting facilitation is the most important tool in keeping projects on schedule while addressing issues and concerns effectively.
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Public Information & Project Communications
 JDW’s strategic approach leads to effective
public information and project communications—essential components of any successful public
involvement effort. Our team members' range of business experience and diverse
academic backgrounds strengthen our
capability to interpret technical writing and
develop clear and useful public information pieces for varied audiences.
JDW-developed project materials frame the
client’s intent in a well thought-out design and
illuminate it with telling graphic imagery. As is
appropriate for client needs and the target
audience, we use project publications, reports, newsletters, tab inserts,
news releases, advertisements, posters, flyers, tent
cards, banners, and exhibit materials. Our working relationships with
media service, design, and print companies mean
we can obtain quality production at competitive
pricing.
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Media Consultation and Community Imaging
 JDW provides public relations, media consultation, and community imaging services to position individuals, corporations, and jurisdictions to positively present their programs and interests. We can analyze current and future conditions and opportunities, strategize the best approach and message, develop the materials that will carry the message, and manage the media to optimize message delivery.
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Graphic Design
 Good graphics help readers understand complex topics by presenting information in an appealing way. We use computer imaging to accurately illustrate the project's design elements, potential visual impacts, and aesthetic effects. The resulting image(s) have multiple applications—for example, illustrations, technical reports, tabletop displays, org charts, diagrams, maps, graphs and powerpoint presentations. Development and installation of all forms of media are all within our capabilities.
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Web Site Development & Maintenance
 A web site is the most cost-effective way to reach the greatest number of people. JDW creates web sites designed to be effective, easy to update, and optimized for search engine efficiency.
First, we translate the web site process (strategy and concept, design solutions, site organization, and navigational interface) into understandable language for our clients. Then, we create a web site that targets the client's goals and incorporates creativity, up-to-date technology, and superb graphic design. We can either coordinate with your existing internet service provider or help you select one, and develop links with partner web sites. We also can maintain the web site with regular updates, including text content, assembly and HTML coding, site statistic reports and final ISP/host implementation. In addition, we can create online surveys which can provide timely and useful information to our clients.
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